Owning an investment property is a long-term strategy. By leveraging their property, investment owners create monthly passive income that lasts for as long as they own their property. However, these assets can’t just be left alone. Like any home, investment properties require regular maintenance and repair. So, investment property owners need to create a system that allows them to keep up with needed repairs.

The period between renters is a great time to accomplish these tasks. In our last post, we shared a checklist property owners can use as a maintenance and repair guide between tenants. However, homes still require regular inspections, even when long-term renters are in place. That’s where the Rent Portland Homes by Darla Andrew annual inspection process comes in.

Annual Inspections Set Homeowner’s Minds at Ease

Recently, on the Rent Portland Homes YouTube channel, we shared an interview with Jesse Curran who oversees accounting for our maintenance and construction division.

During the video, Jesse shared information about our annual inspection process and how it helps set our homeowner’s minds at ease. You can click the video above to see more.

As Jess says, our team performs these annual inspections for every home we manage. During the inspection process, our representatives examine your home from top to bottom, looking for areas of concern. These can be minor maintenance issues like checking smoke detectors, repairing leaky faucets, or re-caulking tubs, toilets, showers, and tile. Or, they could include periodic repair tasks like replacing worn carpet or repainting the walls. In some cases, our annual inspections uncover the first signs of significant issues with the home’s essential systems.

Not only do we inspect the inside of your home, but we also look for issues outside your home like the roof, exterior paint, fencing, and gates. Throughout the process, we take pictures of everything we see to document our findings. Once we’ve completed the inspection, we upload all those photos to appfolio — our property management software. Within appfolio, our homeowners can access pictures of each of their homes so they can stay updated on the condition of their investment.

After completing the inspection and uploading property photos to appfolio, we talk with our homeowners about how they’d like to address any issues we uncover. Some of our property owners prefer to fix these problems themselves. Others allow us to handle those details while approving final expenses. In those cases, homeowners can track work orders through appfolio as our team of vendors and in-house staff address needed repair and maintenance issues.

24-Hour Tenant Emergency Line

Another vital component of maintaining an investment property is handling the emergency calls that are an unavoidable part of property management. If you’re an owner looking for a passive investment stream, these emergency calls can be a huge headache. But when you partner with Rent Portland Homes by Darla Andrew, your investment is covered by our 24-hour emergency service.

Whenever a tenant has a problem with the property, they can call our 24-hour emergency line. No matter what time of day or night, we’ll call one of our many vendors to fix the problem. If for some reason, we can’t connect with a vendor, we’ll send a member of our in-house repair staff to fix the issue.

Handling these repairs as soon as possible is important for several different reasons. First, it’s a way of providing excellent service for our tenants. Because, if tenants believe their concerns are being heard and acted upon, they’ll be much more likely to sign another lease. After all, we want to keep great tenants in all our homes for the long term. But, servicing emergencies right away is also crucial for protecting the property. For example, we can easily repair water damage if we catch a leak and fix it early. If, however, that leak isn’t fixed right away, the water can do untold damage to a property and cost the owner thousands.

Call Us Today to Learn More

Our annual property inspections and 24-hour tenant emergency line are just two of the many ways we look after our owner’s investments. When you partner with Rent Portland Homes by Darla Andrew, you’re signing up with a team that wants to take care of you. It’s hard to put a price on that kind of service.

If you’d like to learn more about our property management services — and all the other ways we take care of your investment — you can call or text Darla today at (503) 515-3170. Or, you can fill out the contact page on our website. Don’t forget to subscribe to our YouTube page, where you’ll find tours of all our available rental properties and videos from Darla and the staff.